PRIVACY POLICY

Privacy Policy

Explora Books is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, https://explorabooks.com/, or interact with us in any other manner.

Information We Collect

We may collect the following types of information from you:

Personal Information: When you contact us through phone/verbally, we may collect personal information that you provide, including your full name, phone number, email address, and mailing address.

Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs, and pages viewed.

How We Use Your Information

We use the information we collect for the following purposes:

To Communicate with You: We use your contact information to respond to your inquiries, provide publishing and related services, send promotional materials or other communications relating to publishing and marketing, and keep you informed about your projects.

Marketing and Promotional Communications: With your consent, we may use your information to send you updates, newsletters, or marketing communications via email, phone, or text message. You can opt out of receiving these communications at any time by following the instructions provided in the communication or contacting us directly.

Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal obligations relevant to industry standards and policies.

Consent for SMS Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from Explora Books LTD , you may receive messages related to the following:

• Conversational messages

Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 3-5 SMS messages per week related to your Conversational messages.

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt-in to receive SMS messages from Explora Books LTD  in the following ways:

• Verbally, during a conversation

Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at info@explorabooks.com or contact us at (604) 330-6795

Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP" or visit our Privacy policy at https://explorabooks.com/privacy-policy-1 
• Message frequency may vary

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We do not sell, rent, release, or transfer your SMS consent or phone number to any third party for any third party marketing purposes. We may disclose your information in the following circumstances:

Service Providers: We may disclose your information with our service providers who perform services on our behalf, such as marketing, customer services, or technical support. These service providers are contractually obligated to protect your information and use it only for services they provide.

Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or the safety of our users or others.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Access and Update Information: You have the right to access, update, or correct your personal information. To do so, please contact us using the information provided below.

Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or  our privacy practices, please contact us at:

Explora Books

Jameson Tower, 700 – 838 West Hastings St., Vancouver, BC V6C 0A6

(604) 330-6795

info@explorabooks.com

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SMS TERMS OF SERVICE

 By opting into SMS verbally, you are agreeing to receive SMS messages from Explora Books Limited. We get consent verbally by asking "Do you agree to receive Conversations (external) text messages from Explora Books Limited. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://explorabooks.com/privacy-policy-1 to see our privacy policy.